Patient or Health Advocacy Program Review Banner
UCLA Extension
Patient Advocacy Certificate Program
plus student reviews found below.

Student Reviews of this Program  |  Return to Master List of Programs   |  Home
Updated:  May 2015
This information has been provided by the program itself and details may change without
being reflected on this website. Please confirm details before registering for any program.
Sponsored or provided by: UCLA Extension
For students interested in:
Private Practice Advocacy or Navigation
Hospital Advocacy
Specialized Focus: Assisting patients with access to care, communication with the health care team, insurance issues, problem-solving, and more
Other Advocacy Employment
Cancer Navigation

Medical / Navigational/Case Management
Mediation / Family Counseling
Ethics / Best Practices
Business of Advocacy
Crisis Management, Bioethics, Fundamentals of U.S. Health Care System
Description: Students who earn a Certificate in Patient Advocacy from UCLA Extension acquire the necessary knowledge, skills, and competencies needed to successfully prepare for their career.

Graduates of this program will be prepared to:
• Advocate for patients and families to ensure quality care
• Address, prioritize, and resolve complaints from patients, families, medical professionals, and insurance representatives
• Convey compassion and concern for individuals and families on a consistent basis
• Differentiate between routine issues and those requiring escalation to a higher level
• Discuss medical care with physicians, nurses, and other care team professionals
• Outline and evaluate patient care services and options
• Summarize findings of medical team reviewers
Time to complete: 1 year up to 3 years
Location or Attendance: Los Angeles, CA or Online
Tuition/ Fees/ Other Costs: $6,580 does not include text books, parking, meals or other incidental educational expenses
Financial Assistance or other discounts: YES (see below)
Admission Pre-requisites: Bachelor’s degree in any field or Associate’s degree in Nursing, Respiratory Therapy, Occupational Therapy (Assistant) or Physical Therapy (Assistant) or other allied health field.
Post Program Support: YES. Take advantage of CareerSpot, a fee-based job board and career guidance service of the UCLA Career Center.
Website and/or brochure: UCLA Extension Patient Advocacy Certificate Program
From the program's director: Financial Assistance: You may qualify for Extension Grants, private education loans, Americorps Awards, or Lifetime Learning Tax credits. Learn More: or (310) 825-4246 or (310) 206-7864
(Updates or Corrections)
If you have a changes to this program's listing, please see our listing change instructions.
Choose the right patient or health advocate education.

Want to be notified
of updates to
these programs?
Please provide your
email address.

The Alliance of Professional Health Advocates
Student Reviews* of
UCLA's Patient Advocacy Certificate Program
Are you a current or former student of this program?
Please link here to submit a review.

*Reviews are submitted by individual students who must identify themselves and agree to verification of their attendance

Each opinion belongs to that student and that student alone.
+ On the Plus Side +
This program is oriented to prepare advocates to work in an institutional setting. There is no training in how to start your own business as an advocate. The courses cover health care law, insurance, case management, communication and crisis resolution. These are valuable subjects for a private advocate. The program demands a lot of work. Completing the requirements gave me a sense of accomplishment and a perspective that I find valuable since I did not have prior experience working in the healthcare sector. As other reviewers have pointed out, the sloppiness in some of the course materials was appalling.
3 stars
May 2015
Currently enrolled and one-third through, so far very satisfied with content and diversity of topics. Instructor quality is mixed - one instructor has been excellent, offering fresh information and facilitating creative dialogue among students. Another was mediocre, relying on old sources, prone to typos and errors. For those planning to do independent advocacy consulting, the program isn't geared that way; however the learnings can be transitioned into a variety of career paths.
3 stars
June 2014
This certificate program isn't a slam-dunk; you'll work hard for your grades for a year. It's most helpful for people who want to be employed as advocates in hospitals and institutions -- many students who plan on an individual advocacy career will need additional marketing/business workshops (the APHA has some great ones!). There's an unprofessional amount of typos/errors in presentation PDFs for all courses (e.g., "Segway" instead of "segue"?? "Breath" instead of "breadth"??) and the instructors are a mixed bag.
3 stars
April 2014, updated September 2014
- Cautionary Comments -
No Cautionary Reviews Yet
  Are you a current or former student of this program?
Please link here to submit a review.

Return to Master List of Programs   |  Home

Do you offer a program or service that health and patient advocates could benefit from?  Learn more about getting your program listed.
  patient advocate, navigators, coaches, certificates, degrees and other educational opportunities  

© The Alliance of Professional Health Advocates
All rights reserved.


AdvoConnection logo